To report technical difficulties on an ASIC portal, use the form button below. We aim to respond to your enquiry within 2 business days. You can also refer to our troubleshooting tips below. 

How to fill out the enquiry form

When completing the general enquiry form:

• select the topic you are enquiring about from the first drop-down menu (e.g. Company or Business Name)
• select 'Online user help' from the second drop down menu
• outline the difficulty you are experiencing in the 'My question is about...' text box
• complete your personal details and submit your enquiry.

Note: You may not need to complete the 'Entity Number' or 'Entity Name' fields.

Report a technical issue on ASIC Connect

Troubleshooting tips

Refer to our troubleshooting guides and FAQS which may also assist you:

• ASIC Connect troubleshooting tips 
• FAQs for online services 
• FAQs for Regulatory portal 
• ASIC Regulatory Portal documentation

Report issues on ASIC website

To report technical difficulties on the ASIC website (asic.gov.au) such as:

• a webpage displaying an error message or broken link(s) on our website
• website content 
• submitting or filling out an online form on the ASIC website
• applying for a job via the Careers at ASIC website
• difficulty accessing content on the ASIC website using assistive technologies.
• make general comment or suggestion

Email feedback@asic.gov.au.

Report issues for Careers at ASIC website

To report technical difficulties on the ASIC website (careers.asic.gov.au) such as:

• a webpage displaying an error message or broken link(s)
• difficulty applying for a job via the Careers at ASIC website
• difficulty accessing content on the ASIC website using assistive technologies.

Email careers@asic.gov.au.