Difficulties with our online services

We will publish information on service availability if our online services are currently affected by scheduled upgrades or interruptions.

To report a difficulty with one of ASIC's online services, including ASIC Connect, you can lodge a general enquiry.

When completing the general enquiry form:

  • select the topic you are enquiring about from the first drop-down menu (e.g. Company or Business Name)
  • select 'Online user help' from the second drop down menu
  • outline the difficulty you are experiencing in the 'My question is about...' text box
  • complete your personal details and submit your enquiry.

Note: You do not need to complete the 'Entity Number' or 'Entity Name' fields.

We aim to respond to your enquiry within 2 business days.

Report a difficulty now

More about complaining about ASIC services

More about ASIC decisions and your rights



Whistleblower protections for not-for-profit organisations, 29 May 2019

ASIC welcomes new whistleblowing laws

Media Release 19-038MR. 21 February 2019

Whistleblowing - new rules, new policies, new vision

A speech by ASIC Commissioner John Price, 16 November 2018

Guidance for whistleblowers

What you should do if you believe you are a whistleblower and the protections available to you.

ASIC and whistleblowers

Asic Whistleblower Thmb

Warren Day, Senior Executive Leader, Assessment and Intelligence talks about ASIC's role in relation to whisteblowers.

Read the transcript

The Corporations Act and whistleblowers

Corp Whistleblower Thmb

How the Corporations Act recognises and protects whistleblowers.

Read the transcript

Fair Work Ombudsman

You can contact the Fair Work Ombudsman if you would like to report someone who isn't complying with workplace laws or you need help in resolving a workplace issue.

Last updated: 05/05/2017 04:03