InFocus April 2020 - Volume 29 Issue 3

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A message from Rosanne Bell, ASIC Executive Director, Registry

We know that this is a difficult time for businesses across Australia. 

ASIC has previously stated it would cease or defer non-essential regulatory activity to allow it and regulated entities to focus on issues arising from the COVID-19 pandemic. 

We want to assure you that key business as usual functions are currently being maintained by ASIC including registry operations and services, receipt of whistleblower, breach and misconduct reports and general contact points for industry.

ASIC’s Customer Contact Centre remains open and you can continue to access our online services to facilitate lodgement of documents and searches registers.

If you are experiencing difficulties meeting your fee obligations due to COVID-19, you can discuss your payment options, apply for a payment plan or apply for a fee waiver. You can learn more about what fee relief we can offer on our website.

If there are any changes to our services, we will notify you via this channel, the ASIC website and through our Facebook and Twitter pages.

For more about our response to COVID-19, including resources for small business, please visit the COVID-19 information page on our website.

Finally, on behalf of the ASIC Registry team, stay safe.

AUSkey decommissioning

As of 28 March 2020, the Australian Business Register (ABR) decommissioned the AUSkey. Customers are no longer able to access the following ASIC services using an AUSkey:

  • ASIC Connect
  • ASIC Connect government search service (including web services)
  • government access portal
  • financial reporting with third party SBR-enabled software, and
  • web services for business name registration.

To access ASIC Connect, AUSkey users will need to register for, or log in with, a username and password. If you don’t have an existing account, you can find out how to set one up on our website.

For more information about the retirement of AUSkey, visit the ABR website.

New small business resources now available

 Running A Snall Business In Australia

  • ASIC’s Running a Small Business in Australia – What you need to know brochure is now available in Arabic, Chinese, English and Vietnamese. Follow the link to our Small business page to download your copy now:
  • ASIC’s Moneysmart website contains useful information about financial support and assistance if you’re affected by coronavirus (COVID-19).
  • If your small business has been impacted, you can find information and support on the website here.
Last updated: 16/04/2020 03:28