ASIC urges consumers to be wary of cold callers claiming to represent ASIC.
These cold callers ask for your personal and financial details.
These calls are a scam, and ASIC warns anyone who is contacted to hang up and to not respond.
If you think you have been a victim of this scam or believe your account may have been compromised, you should contact your credit union, building society or bank immediately.
Executive Leader, Assessment & Intelligence, Warren Day said, ‘These scams are intended to trick you into providing your personal details. They may even pretend to be from a government agency to appear genuine and may use your information to commit other scams. We encourage the public to be cautious of calls like these. If you receive a phone call out of the blue from someone in these circumstances, no matter who they claim to be, simply hang up.'
- If you receive a phone call or email out of the blue requesting your personal or banking information, hang up or delete the email and block the sender.
- Never send money or give your financial details to someone you don’t trust or know.
- If the caller or sender claims to be from a government agency or financial institution, remember that government departments and financial institutions would never ask you for your personal details via cold calls, email or text message.
- If you’ve provided your bank account or credit card details to a scammer, contact your bank or financial institution immediately.
You can report scams via the report a scam page on SCAMwatch or by calling ASIC on 1300 300 630.
Visit ASIC's MoneySmart website for tips on how to avoid being scammed.
The Australian Government website (http://www.australia.gov.au/) is a safe portal for finding government services.