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Wednesday 27 November 2019

19-323MR ASIC fee relief for bushfire-affected customers

ASIC is offering assistance for customers, including small businesses, who are affected by the current bushfires by providing relief from various company-related fees that may be payable.

ASIC Commissioner John Price said, ‘ASIC is committed to easing the burden and offering whatever assistance we can to support individuals and businesses in the communities affected by these tragedies.’

Where customers are facing hardship or severe disruption as a result of the bushfires, ASIC may be able to review fees or waive late fees that a company has incurred, provide alternative payment options or help companies to obtain ASIC documents and information from our registers.

To apply for relief, customers must include details of their company, a contact person and information about their personal circumstance. They will also need to provide supporting evidence with their application.

Details of how to apply for fee relief or contact us for other assistance is available on ASIC’s website.

Information on what to do in the aftermath of a natural disaster, including information regarding insurance claims, is available on ASIC’s MoneySmart website.

Editor's note:

On 8 January 2020, a change was made to the first paragraph of this media release to reflect that fee relief is available to all customers affected by the current bushfires. Assistance is not limited to NSW and Queensland.

Last updated: 08/01/2020 03:56