Hardship

ASIC’s Moneysmart website has resources and information for consumers who encounter problems with service providers or who are in financial hardship.

Superannuation and other investments

When making decisions about your superannuation and other investments, consider your long-term plan, take your time and seek advice to make an informed decision. Moneysmart has more information about super investment options and accessing your super early.

Insurance

If you have questions about your insurance cover, you should contact your insurer or your super fund (for insurance provided through super) or a financial adviser. For more information about different types of insurance including life insurance and travel insurance visit the Moneysmart website.

Financial scams

• Watch out for scammers who try to take advantage of COVID-19. Scams can take many forms. Be wary of offers to assist you access your superannuation or high-return investment opportunities.
• Visit the Australian Competition and Consumer Commission’s Scamwatch for information about COVID-19 scams.
• The eSafety Commissioner provides tools and resources to help people staff safe online and how to protect yourself from misinformation.