RG 267 Oversight of the Australian Financial Complaints Authority

Issued 20 June 2018

This regulatory guidance sets out how we will perform our oversight role in relation to the Australian Financial Complaints Authority (AFCA). It also includes the financial firms’ AFCA membership obligations.

This guide should be read in conjunction with Regulatory Guide 165 Licensing: Internal and external dispute resolution (RG 165).

Download the guide (PDF 731 KB)

Last updated: 20/06/2018 12:58