RG 96 Debt collection guideline: For collectors and creditors

Issued 26 February 2016

This guideline has been jointly produced by the Australian Competition and Consumer Commission (ACCC) and ASIC.

The guideline will help you to understand how the Commonwealth consumer protection laws apply.

The guideline applies to both creditors who are directly involved in debt
collection and to specialist external agencies who provide debt collection
services.

The guideline also provides helpful guidance for debtors.

Download RG 96 (PDF 897 KB)

Last updated: 08/07/2014 12:00