REP 588 Consumers’ experiences with the sale of direct life insurance

Released 30 August 2018

This report was commissioned by ASIC and produced by Susan Bell Research.

It sets out the results of research into consumers’ experiences in buying life insurance directly—that is, without getting personal advice from a financial adviser or buying through a group arrangement like superannuation.

The products covered by the research include term life, accidental death, trauma, total and permanent disability (TPD) and income protection insurance.

Last updated: 30/03/2021 09:27