How ASIC deals with reports of misconduct

Our role

ASIC is Australia’s corporate, markets and financial services regulator. We contribute to Australia’s economic reputation and wellbeing by ensuring that Australia’s financial markets are fair and transparent, supported by confident and informed investors and consumers.

We welcome reports from members of the public who believe that a company or individual has not complied with the laws we administer.

For more information, refer to The laws ASIC administers.

How we assess reports of misconduct

We record every report of misconduct that we receive. We make preliminary inquiries and conduct an initial assessment of your report to see if a law relating to corporations or financial services has been broken. Our goal is to respond to you within 28 days of receiving your report to advise you of our assessment of your report.

We can only take action if the matter is within our areas of responsibility. We are more likely to take action when it will be in the wider public interest and in line with ASIC's objectives of fair and transparent markets and confident and informed investors and consumers. However, we do not generally act for individuals.

We weigh every report of misconduct that we receive against four basic questions:

  • What is the extent of harm or loss?

  • What are the benefits of pursuing the misconduct?

  • How do other issues, such as the type and seriousness of the misconduct and the evidence available, affect the matter?

  • Is there an alternative course of action?

All reports of misconduct that we receive provide us with valuable information, but not every matter brought to our attention requires us to take action.

Under the laws we administer, we have the discretion to decide whether to take further action on reports of misconduct that we receive.

When we decide to consider the matter further

When we decide to take action on your report of misconduct after our initial assessment, we will generally communicate this to you.

We have a number of options available to us. We may refer your report to a specialist investigation or surveillance team within ASIC to seek compliance with the laws we administer. We may also take administrative, licensing, criminal or civil action to remedy any breach of the laws we administer.

For more information, read our Information Sheet ASIC’s approach to enforcement (INFO 151).

Sometimes, however, we are unable to tell you what precise action we are taking, or even if we are taking action, as to do so may (among other things) prejudice that action or affect the market.

For more information, read our information sheet Public comment (INFO 152).

When we decide not to take action

When we decide not to take further action on your report of misconduct, we will generally communicate this to you.

If we can suggest other ways of dealing with the matters you tell us about, we will. If another organisation deals with the matters you have told us about, we will let you know which one.

Our decision not to take further action on your report does not affect your right to take your own legal action to try to resolve the matter. You may wish to talk to a legal adviser about whether or not to take your own legal action.

Even if we decide not to take further action, the information you provide to us in support of your report:

  • tells us which people and what problems are troubling consumers, investors and creditors

  • suggests potential future targets for surveillance and inspections

  • helps us select cases for possible criminal or civil action

  • guides us on the warnings and guidance we give.

Can we recover your money?

We often receive complaints from consumers who want help getting their money back. Even if we believe a company or person has breached a law that we administer, we generally will not be able to recover money for you. Often you will need to get your own professional advice in this regard.

If you are dissatisfied with our decision

If you are dissatisfied with ASIC's decision about your report of misconduct, you may request that we review the decision.

An ASIC officer who was not involved in the original decision will conduct the review, and they will consider any further information you may wish to provide.

If, after this review, you remain unhappy with ASIC’s handling of your report, you may make a complaint to the Commonwealth Ombudsman.

We encourage you to seek your own independent legal advice about any other rights or remedies that may be available to you if you are dissatisfied with our decision.


We will consider any report of misconduct to have been given to us in confidence. We will not reveal the contents of your report unless we are required or authorised to do so under law.

If you wish to know more about your rights to privacy and how ASIC handles your personal information, please refer to Regulatory Guide 103 Confidentiality and release of information (REG 103), and our privacy policy.


The Corporations Act 2001 contains protections for certain people as whistleblowers, including making it unlawful to cause or threaten them with detriment for reporting misconduct or breach their confidentiality.

For information about who can access the whistleblower protections and how ASIC handles reports from whistleblower, you can read our Information Sheet 238 Whistleblower rights and protections (INFO 238) and Information Sheet 239 How ASIC handles whistleblower reports (INFO 239). We also strongly recommend you consider getting legal advice.

Other ways we may be able to help you

Our consumer and investor website MoneySmart offers up-to-date financial tips and safety checks on:

  • scams and swindlers

  • shares, managed investments, superannuation, insurance and deposits.

It also includes useful links to consumer information.

You can register for a free electronic newsletter, MoneySmart Tips, or follow us on Twitter.


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Our online service offers searches of:

  • Australia’s 1.8 million companies, including an email service to alert you when a company lodges documents with ASIC

  • licensed financial services providers and their representatives

  • prospectuses offered by Australian companies

  • company auditors and liquidators

  • banned financial advisers and disqualified company directors.

ASIC Connect

This is Information Sheet 153 (INFO 153), reissued in July 2019. Information sheets provide concise guidance on a specific process or compliance issue or an overview of detailed guidance.


Guidance for company officers and company auditors on the whistleblower protection regime

30 June 2020

Information sheets to help companies, company officers and company auditors understand and comply with their whistleblower protection obligations

Whistleblower protections

Answers to common questions on the rights and protections for whistleblowers

Business ethics: New challenges, better theories, practical solutions
A speech by ASIC Commissioner John Price, 9 December 2019. John discusses the important role whistleblowing can play in fostering an ethical culture for business.

ASIC gives guidance on companies’ whistleblower policies and relief to small not-for-profits
Media release 19-308MR. 13 November 2019

Whistleblower protections for not-for-profit organisations, 29 May 2019


Whistleblowers and the Corporations Act

Corporations Act Whistleblowing

ASIC Executive Director Warren Day talks about whistleblowers and the important role they play in identifying and calling out misconduct and harm to consumers and the community.

Read the transcript

ASIC and whistleblowers

Asic Whistleblower Thmb

ASIC Executive Director Warren Day discusses when ASIC will act on whistleblowing information.

Read the transcript

Fair Work Ombudsman

You can contact the Fair Work Ombudsman if you would like to report someone who isn't complying with workplace laws or you need help in resolving a workplace issue.

Last updated: 30/03/2021 09:24