Scammers are targeting ASIC’s customers. Be alert to these and other types of financial services scams.

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Scammers impersonating ASIC 

Scammers pretending to be from ASIC may contact our customers asking them to pay fees and give personal information to renew their business or company name.

These emails often have a link that provides an invoice with fake payment details or infects your computer with malware if you click the link. Do not click the link.

Scammers may contact you via email, text message, phone or website, all with the aim to deceive you.

Warning signs the email is not from ASIC

Example of a scam ASIC email

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An email is probably a scam if it asks you:

  • to make a payment over the phone
  • to make a payment to receive a refund
  • for your credit card or bank details directly by email or phone
  • pay fees that are different to the fees on our website

ASIC would never:

  • request payment to recover lost funds, goods or services
  • endorse a particular investment.

Example of genuine ASIC email

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  • ASIC email notifications come from
  • ASIC sends renewal notices via email only.
  • ASIC issues renewal notices 30 days before your renewal date.

Notify ASIC of a potential scam email impersonating ASIC

ASIC can only look into scams that involve financial services we regulate. This includes scams involving banking and credit, superannuation, crypto-assets, managed funds, financial advice, financial products and insurance. Other scams can be reported to the ACCC, ATO or ReportCyper.

If you have received a suspicious email from ASIC, you can notify us by following the instructions below:

  1. Send us an online inquiry with details and/or an attachment of the suspicious email
  2. Delete the suspicious email. 

Our team will review your online inqury and will reach out to you if we need further information.

Alternatively, you can call ASIC’s Customer Contact Centre on 1300 300 630 for verification if you are unsure whether you have received the email from ASIC.

Be alert to financial services scams

Collated below are current and past scam alerts published by ASIC over the last 3 years that deal with financial services scams such as investments, crypto, superannuation and suspicious websites. 




Scam related information and resources

Scammers can target you online, by phone or by email. Know what to look for so you can spot a scam and protect yourself. Find more useful resources on the following websites.

Other scam related resources

Search our registers

Use our online services

Find a form

Contact us

Last updated: 01/11/2023 09:17