Report technical difficulties

This page can assist you with content issues or technical difficulties you may be experiencing on the ASIC website.

This page contains:

ASIC Connect website issues

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The ASIC Connect website allows you to search ASIC's registers to find information about companies, business names, auditors, liquidators, and other financial professionals. You can also update your details and apply for a registration.

If you are experiencing technical difficulties using ASIC Connect, you can report the issue using the general enquiry form below. We aim to respond to your enquiry within 2 business days.

When completing the general enquiry form:

  • select the topic you are enquiring about from the first drop-down menu (e.g. Company or Business Name)
  • select 'Online user help' from the second drop down menu
  • outline the difficulty you are experiencing in the 'My question is about...' text box
  • complete your personal details and submit your enquiry.

Note: You do not need to complete the 'Entity Number' or 'Entity Name' fields.

Report a technical issue on ASIC Connect

ASIC website issues

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To report website content issues (including broken links), technical issues or to make general comments and suggestions on the ASIC website, email feedback@asic.gov.au.

Accessibility for assistive devices

ASIC aims to make the ASIC website accessible for assistive devices by:

  • designing pages so that they can easily be read by screen readers
  • inserting a 'skip to content' link at the top of the page, which allows screen readers to skip navigational elements and go straight to the text
  • providing alt text for images and text equivalents for detailed images
  • providing transcripts or captions for video files.

If you have any difficulty accessing and viewing information, email feedback@asic.gov.au.

Service availability & system outages

For current and planned system outages, upgrades or interruptions, see service availability.

More information

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Last updated: 03/01/2023 09:49