Make a report of misconduct to ASIC

Before making a report of misconduct

Prepare to report key facts about the misconduct in the form. You cannot attach documents.

We recommend gathering relevant documents such as letters, emails, Product Disclosure Statement (PDS) to assist you to identify and provide key facts such as:

• the date of misconduct
• the name of the person or organisation engaging in misconduct
• contact details of the person or organisation engaging in misconduct
• the details of the financial service or product you are reporting

While making a report of misconduct

• You must complete it in one session which will take about 15 minutes - you cannot save the form and come back to it later, so make sure that you have prepared all your key facts to report.
• Customers using iPads may experience issues when using the form. If you have issues, we recommend switching to another device or using a desktop computer.

After you submit a report of misconduct

• A confirmation screen will display your Reference Number.
• If you supplied your email address, we will send you an automatic confirmation email with the reference number and some resources for your reference.
• ASIC cannot investigate every report. ASIC receives thousands of reports of misconduct every year. While all reports are valuable and help us understand the bigger picture, we can't investigate every single one. We only investigate a limited number of matters each year that fall within our current Enforcement Priorities and meet our Enforcement criteria.

Will I hear back from ASIC?

• ASIC will only contact you about your report if we require further information. For information on how ASIC deals with reports of misconduct, see Information Sheet 153 How ASIC deals with reports of misconduct (INFO 153).
• ASIC is unable to tell you what precise action we are taking or even if we are taking action, as to do so may prejudice that action. To better understand why we do not give out information in certain circumstances, see Information Sheet 152 Public comment on ASIC's regulatory activities (INFO 152).