Money I have invested (financial services and advice)

ASIC does not settle financial services disputes or award compensation.

Please read the following information about resolving these disputes through the internal dispute resolution process and external dispute resolution schemes:

  • Disputes with financial firms (INFO 174)
  • What to do if you are dissatisfied with a decision by the Australian Financial Complaints Authority (INFO 176)

ASIC's consumer website Moneysmart also provides a step-by-step guide to resolving problems with financial services or advice, such as managed investments, superannuation and insurance.

For concerns about the financial soundness of banks contact the Australian Prudential Regulation Authority (APRA).

We welcome reports of misconduct if a financial services provider has broken the laws we enforce, but we will only contact you about your report if we need more information:

Last updated: 30/06/2023 06:00