Fee waivers
We do not have the power to waive annual review fees, document lodgement fees, or other fees levied by the Australian Government. In some cases, we can waive late fees.
When a late fee may be waived
We will only consider waiving a late fee when there were issues beyond the control of all representatives of the entity.
Some examples include:
- delay caused by issues with ASIC (e.g. processing delay)
- court caused delay (e.g. a court did not issue a signed copy of an order in time)
- records needed to lodge were damaged by fire, flood, or other disaster, or
- a natural disaster prevented you from accessing records in your home or business.
We will not waive a late fee if:
- the entity's representatives failed to lodge on time
- you did not receive the annual statement notice, or
- you do not have enough funds to pay the fee.
It is your responsibility to understand and meet your obligations under the law.
How to apply for a fee waiver
Step 1 – Pay the annual review fee
If you are applying to waive a late payment fee, please ensure the annual review fee is paid. We may charge you additional late fees if your annual review fee is not paid.
Step 2 – Apply for a fee waiver and include all relevant details
You can complete a fee waiver application online.
Make sure you include all relevant information and supporting evidence as we need to consider all facts and circumstances of your individual case (e.g. a fire prevented you from accessing your records in time). You must prove that the issues were beyond the control of all the entity's representatives.
Step 3 – You'll receive a response once a decision has been made
We'll respond to you in writing to your contact address and let you know if your waiver request has been approved or rejected. It can take up to 30 days to process your fee waiver request.