Ask ASIC to review a late fee
You can apply online for a late fee waiver (cancellation) from ASIC, but only in specific situations. We cannot waive a fee over the phone.
Before you start
You can only apply for a late fee waiver when the circumstances were beyond the control of you and any representatives involved. You need to provide evidence to support this.
Some circumstances in which we will consider a late fee waiver are when:
- the delay was caused by ASIC (such as a processing delay)
- a court caused the delay (such as a court not issuing a signed copy of an order in time)
- a cyber or ransomware attack disrupted the business
- you lost or could not access business records because of an emergency or a natural disaster.
For emergencies and natural disasters, we may be able to help you in other ways as well.
Some examples of when ASIC will not waive a late fee are:
- the company's representative did not lodge documents on time without having one of the reasons listed above
- the company's representative did not send the annual statement
- you do not have enough money to pay.
Steps to ask for a late fee waiver
Make sure the original fee is paid
If you are applying for a waiver to a late fee, you must make sure the original fee (for example, the annual review fee) is paid. If not, you may be charged additional late fees.
Do not pay the late fee that you are asking us to waive.
Apply online for a fee waiver
You can apply for a fee waiver online.
You must give us documents to show there were circumstances beyond the control of you or your representatives. Make sure you have all relevant information and evidence with you before you start completing the online form:
Wait up to 28 days for a response
We will respond in writing to the contact address and let you know if we have approved or rejected your waiver application. This may take up to 28 days.
If you have not received a response after 28 days, contact us.