Debt management services: Applying for a credit licence or variation

This is Information Sheet (INFO 254). It is for anyone who provides debt management services.

These services were previously not regulated under the National Consumer Credit Protection Act 2009 (National Credit Act) and persons who provided these services were not required to hold an Australian credit licence (credit licence).

The Government has introduced new laws requiring providers of debt management services to hold a credit licence with an authorisation to provide these services (referred to in this information sheet as a 'debt management authorisation').

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Important notice

Please note that this information sheet is a summary giving you basic information about a particular topic. It does not cover the whole of the relevant law regarding that topic, and it is not a substitute for professional advice. We encourage you to seek your own professional advice to find out how the applicable laws apply to you, as it is your responsibility to determine your obligations.

You should also note that because this information sheet avoids legal language wherever possible, it might include some generalisations about the application of the law. Some provisions of the law referred to have exceptions or important qualifications. In most cases, your particular circumstances must be taken into account when determining how the law applies to you.

Information sheets provide concise guidance on a specific process or compliance issue or an overview of detailed guidance.

This information sheet was issues in May 2021.

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Last updated: 07/03/2024 04:06