How to update provisional financial adviser details

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You will need to use ASIC Connect to update provisional financial adviser details. 

You can make up to 25 updates per transaction. 

Further assistance about using ASIC Connect can be accessed via the Help button at the top right-hand side of the screen. 

If you're unable to select the next button, please ensure you have provided all mandatory information on the screen.

Visit our support page for more user guides about ASIC Connect transactions. 

Get started

  • To get started, visit the ASIC website at www.asic.gov.au.
  • Click on the blue ASIC Connect box. This will take you to ASIC Connect.

Log in

  • Go to ASIC Connect and select ‘Log in’. 
  • Log in using your email address and password. 
  • If you do not have an ASIC Connect account, select ‘Sign up’.

You can refer to our user guides: 

Home

Once you have logged in, the home screen will be visible. 

  • Select 'Lodgements & Notifications' to update authorised representative details. 

Update provisional financial adviser details

  • Select the radio button next to the AFS licensee or AFS representative whose provisional financial adviser details you want to update. 
  • In the transactions column, select Maintain Representatives/Authorised Representatives. This is the name of the transaction you use to update provisional financial adviser details. 
  • Select ‘Go’ to proceed. 
  • Select who appointed the representative you are updating in this transaction. If the authorised representative of the AFS licensee appointed the representative, you must provide their representative number. 
  • Select ‘Next’ to continue. 
  • Enter the representative number of the provisional financial adviser you would like to update details for. You can use the link provided to search for the representative number. 
  • Select ‘Next’ to continue. 
  • Tick the box/es next to the changes you would like to make. You can select to change name or ABN, but not both. If an ABN is being added, we will automatically update the authorised representative’s name to match the ABN entity name. 
  • Enter the date the change took place. The same date is applied for all changes in this transaction. 
  • Select ‘Next’ to continue. 

Update address, email address or phone number

  • Select 'Edit' to change the principal place of business, email address or phone number.
  • When all details have been updated correctly, select 'Next' to continue.

Update authorisations

  • Check the boxes next to the financial products the adviser is authorised to provide advice on to retail clients.
  • Uncheck the boxes if the adviser is no longer authorised to provide advice to retail clients for a financial product.
  • Enter any changes to further restrictions the adviser is authorised to provide.
  • Select 'Next' to continue.

Update professional memberships

  • Select '+Add' to add the professional associations membership details. 
  • Select the professional body name from the drop-down box.
  • Select 'Save' to save the professional body selected.

You can add a maximum of five professional memberships. 

  • When all professional memberships have been added, select 'Next' to continue. 

Update qualifications and training

  • Select ‘+Add’ to add the qualification or training course information. 
  • Enter the name of course, the provider/institution and the year obtained for the qualification or training course into the relevant field provided.
  • Select ‘Save’ to save the qualification and training course entered.

You can add a maximum of five qualifications and training courses. 

  • When all qualifications and training courses have been added, select ‘Next’ to continue. 

Update ability to provide tax (financial) advice services

  • Select whether the adviser can provide tax (financial) advice services.
  • If you select 'Yes', specify the capacity in which the financial adviser is eligible to provide tax (financial) advice services.

From 1 January 2022, to provide tax (financial) advice services to a retail client, an adviser must (a) be permitted by their AFS licensee to provide tax (financial) advice services and, (b) satisfy any requirements made by the Minister. See Information Sheet 268 FAQs: Relevant providers who provide tax (financial) advice services (INFO 268) for more information.

  • Select ‘Next’ to continue

Notify of a breach of continuing professional development (CPD) requirements

Continuing professional development only applies to financial adviser appointments.

  • Select 'Next' to continue.

Review

Check that the information you have entered is correct. 

  • Select '+Maintain another representative' to update details of more provisional financial advisers. You can update 25 representatives per transaction. 
  • Select 'Edit/Review' if the information has been entered incorrectly for a provisional financial adviser. 
  • Select 'Remove' to remove the update for a provisional financial adviser. 
  • When all provisional financial adviser updates have been added correctly, select 'Next' to continue. 

Declarations

  • Read the declaration to ensure that you agree with the conditions of the transaction. If you agree, tick the boxes next to the declaration to proceed. 
  • Select your authority for submitting the transaction. 
  • Select ‘Next’ to continue. 

Payment

You can choose to pay using a credit card, or BPAY. Alternatively, you can request an invoice to be sent to you. 

  • Select the ‘Pay Now’ option. 
  • Select ‘Pay Now’ to continue. 
  • Enter your credit card details. 
  • Select ‘Submit’ to process the payment. 

If you want to pay at a later date, you can do so by using BPAY or requesting an invoice to be sent to you. 

  • Select the ‘Pay Later’ option. 
  • Select the ‘Invoice’ or ‘BPAY’ option.

If you select ‘Invoice’ it will be sent to: 

  • AFS licensee: the email address if one has been provided. Otherwise, it will be sent to the service address. 
  • AFS representative: the email address if one has been provided. Otherwise, it will be sent to the principal place of business. 

If you select ‘BPAY’ you will need to print or make note of the BPAY details and process your payment. 

  • Select ‘Pay Later’. 

Confirmation

This screen confirms your transaction has been submitted. 

  • Select ‘Print the transaction’ to download a printable PDF version of the transaction. 
  • Select one of the links under What else can I do for more information about other services. 
  • Select ‘Home’ to return to the ASIC Connect home page. 

What is an ASIC key?

Your ASIC key is a unique number used in ASIC Connect that helps us establish your identity and protects your business information by making sure only you and those you have authorised can access it.

Learn more about ASIC keys

What is a corporate key?

A corporate key is an 8-digit number uniquely associated with a company’s ACN. Your company needs only one corporate key.

Learn more about corporate keys

What is an invitation key?

An invitation key is a unique key to register for, or connect to an entity in, the ASIC Regulatory Portal.

Learn more about invitation keys 

What is an industry funding security key?

Your industry funding security key is a unique number used to launch an online transaction in the ASIC Regulatory Portal that will enable us to calculate your final industry funding invoice. You will be prompted to submit business activity metric information on the operation of your business in the previous financial year.

Learn more about industry funding security keys

Last updated: 17/04/2023 10:57