ASIC key
The ASIC key is used for business names, self-managed superannuation fund (SMSF) auditors and Australian financial services (AFS) licensees. Below you can find guidance on what an ASIC key is, how to use it and how to request one if you have lost it.
If you want to update your company details or log in with your corporate key, you need to use your corporate key.
This page contains:
- What is the ASIC key?
- Request an ASIC key
- Request an ASIC key for a new address
- Link your ASIC key to your ASIC Connect account
- Third party requests for an ASIC key
- What if I haven't received the ASIC key?
- Related links
What is the ASIC key?
Your ASIC key is a unique number used in ASIC Connect that helps us establish your identity. It protects your information and makes sure that only authorised people can change it.
Each business name will have its own unique ASIC key.
You'll need your ASIC key to link your business name to your ASIC Connect account so you can update your business name details or cancel your business name.
The key is sent to you when you register a new business name or renew your existing registration.
Request an ASIC key
You can request an ASIC key by using our online service, ASIC Connect.
Request an ASIC key using ASIC Connect
GUIDE: Request an ASIC key
See the steps you need to follow for requesting an ASIC key in your ASIC Connect account.
|
Step |
Title |
Description |
|---|---|---|
|
1 |
Go to ASIC Connect and log in to your account Don't have an account? |
When you log in for the first time, you will be prompted to add any existing business names to your account. |
|
2 |
Select the Link a business/Request ASIC key option from the Do it now menu on the right-hand side of the screen |
This will start the ASIC key request transaction. |
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3 |
Answer No to the first question, select your business type, enter your entity name and select Search name |
This will display all business names with a similar name and the suburb, state and postcode of their service address. |
|
4 |
Select the radio button to the left of your chosen business name and select Request an ASIC key |
This will send the ASIC key request. |
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5 |
Confirmation |
This will confirm your transaction has been submitted with ASIC. |
Your ASIC key will then be sent to your business email address (within 24 hours).
The email will be sent from ASIC.transactions.no-reply@asic.gov.au.
To make sure the email does not get caught in junk mail, we recommend you add this email address to your safe senders list.
Request an ASIC key for a new address
If you need your ASIC key but your current address is incorrect, you can ask for it to be sent to a new address.
GUIDE: Request an ASIC key for a new address
See the steps you need to follow for requesting an ASIC key for a new address.
| Step | Title | Description |
|---|---|---|
| 1 | Send us a request using our online enquiry service | Classify your request by answering the following questions:
|
| 2 | Enter your request details | Tell us you are the business name holder and you would like the ASIC key sent to an new address.
Your request will also need to include the:
|
Your ASIC key will then be sent to the nominated email address within a few days.
The email will be sent from connect@asic.gov.au.
To make sure the email does not get caught in junk mail, we recommend you add this email address to your safe senders list.
Authority to request an ASIC key
In order to request a new ASIC key be sent to a nominated address - you will need to provide evidence that you are the business name holder.
Below is a list of examples:
|
If entity that holds the business name or SMSF auditor registration is... |
The ASIC key must be requested by... |
Information you need to provide |
|---|---|---|
|
an individual |
the registration holder |
Full name and date of birth |
|
a company |
|
Directors or secretaries:
Full name and date of birth Registered agents (if appointed): Agent number and name |
|
a partnership / joint venture partnership |
a partner |
If the partner is an individual: Full name and date of birth
If the partner is a company or other entity: Full name and date of birth of an officeholder of the company or entity |
| a trust | an authorised representative |
Full name, date of birth and date of appointment as an authorised representative |
Link your ASIC key to your ASIC Connect account
Before you can update your business name details, you need to make sure your business name is linked to your account.
GUIDE: Link a business to your ASIC Connect account
If your business name appears under the 'Lodgements and notifications' tab in ASIC Connect, then it's already linked.
Otherwise, you'll need to use your ASIC key to the link the business name.
Go to our guide How to link a business to your ASIC Connect account.
Third party requests for an ASIC key
If you're acting on behalf of the business name holder (for example, you are their accountant or agent), you can ask for the ASIC key to be sent to you directly.
GUIDE: Third party requests for an ASIC key
Here are the steps to follow for third party requests for an ASIC key.
|
Step |
Title |
Description |
|---|---|---|
|
1 |
Classify your request by answering the following questions:
|
|
|
2 |
Enter your request details |
Tell us that you are authorised to act on behalf of a business name holder and you would like the ASIC key. Your request will also need to include:
|
|
3 |
Attach a scanned copy of your written authorisation to your enquiry |
The written authorisation must:
|
Your ASIC key will then be sent to your nominated email address within a few days.
The email will be sent from customer.support@asic.gov.au
To make sure the email does not get caught in junk mail, we recommend you add this email address to your safe senders list.
What if I haven't received the ASIC key?
If you request your ASIC key online, we'll usually send it by email within a few minutes of your request. If it's being sent by post, it may take a few days.
If you haven't received it after a week and you urgently need the key, you can contact us to get it delivered.
GUIDE: What if I haven't received the ASIC key?
If you have not received an email, here are the steps to you should take.
|
Step |
Title |
Description |
|---|---|---|
|
1 |
Check your spam email folder, to make sure the email wasn’t caught by your spam filter |
The email containing your ASIC key is sent from ASIC.transactions.no-reply@asic.gov.au (for ASIC Connect requests) or connect@asic.gov.au (for all other requests). |
|
2 |
Send us a request using our online enquiry service If your enquiry is urgent, you can call us on 1300 300 630 |
Classify your request by answering the following questions:
|
|
3 |
Enter your request details |
Tell us that have not received your ASIC key, you have checked your spam folder and would like the email re-sent. Your enquiry should include:
We will then investigate and re-send the ASIC key. |