FAQs: Relevant providers who provide tax (financial) advice services

This is Information Sheet 268 (INFO 268). It is for relevant providers who provide, or intend to provide, tax (financial) advice services. 

On 1 January 2022, the regulatory landscape for relevant providers who provide tax (financial) advice services changed following the commencement of the Financial Sector Reform (Hayne Royal Commission Response—Better Advice) Act 2021 (Better Advice Act).

This information sheet addresses some frequently asked questions (FAQs) about the impact of the Better Advice Act on relevant providers who provide tax (financial) advice services. 

The FAQs relate to:

Note:

An ‘existing provider’ is a person who was:

  • a relevant provider at any point between 1 January 2016 and 1 January 2019, and
  • on 1 January 2019, not banned, disqualified or subject to an enforceable undertaking which prevents them from providing personal advice or a financial service.

A ‘provisional relevant provider’ is:

  • a relevant provider who is undertaking work and training in accordance with subsection 921B(4) of the Corporations Act 2001.

A ‘qualified tax relevant provider’ is:

‘Relevant financial products’ are financial products other than basic banking products, general insurance products, consumer credit insurance or a combination of any of these products.

A 'relevant provider' is:

  • an individual who is:
    • an Australian financial services (AFS) licensee, or
    • an authorised representative, employee or director of an AFS licensee (or an employee or director of an AFS licensee's related body corporate), and
  • authorised to provide personal advice to retail clients about relevant financial products.

In this information sheet, where appropriate we refer to these providers as:

  • 'individual tax (financial) advisers' (the term used under the regulatory regime before the Better Advice Act)
  • 'relevant providers' who 'provide tax (financial) advice services' (terms used under the old regulatory regime and under the Better Advice Act as well), or
  • 'qualified tax relevant providers' (a term used in the Better Advice Act).

'Specified courses' are courses in commercial law and taxation law as set out in Division 3 of Part 3 of the Relevant Providers Determination.

For more information about financial adviser registration, see Information Sheet 276 FAQs: Registration of relevant providers (INFO 276) and Information Sheet 277 Registration of relevant providers: Guidance on making declarations (INFO 277).

Regulatory landscape for relevant providers who provide tax (financial) advice services

Education and training requirements for relevant providers who provide, or intend to provide, tax (financial) advice services

Information on the Financial Advisers Register about the provision of tax (financial) advice services

Where can I get more information?

For more guidance, see: 

You can also ask a question online.

Important notice

Please note that this information sheet is a summary giving you basic information about a particular topic. It does not cover the whole of the relevant law regarding that topic, and it is not a substitute for professional advice. We encourage you to seek your own professional advice to find out how the applicable laws apply to you, as it is your responsibility to determine your obligations.

You should also note that because this information sheet avoids legal language wherever possible, it might include some generalisations about the application of the law. Some provisions of the law referred to have exceptions or important qualifications. In most cases, your particular circumstances must be taken into account when determining how the law applies to you.

Information sheets provide concise guidance on a specific process or compliance issue or an overview of detailed guidance.

This information sheet was updated in June 2024.

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Last updated: 16/07/2024 12:49