CP 335 Consumer remediation: Update to RG 256

Released 3 December 2020. Comments close 26 February 2021.

This consultation paper seeks feedback on the key issues we have identified for updating Regulatory Guide 256 Client review and remediation conducted by advice licensees (RG 256).

The updated guidance will apply to:

  • all licensees who hold an Australian financial service licence or Australian credit licence
  • trustees of regulated superannuation funds (but not self-managed superannuation funds), approved deposit funds or pooled superannuation trusts, and retirement savings account providers.

We are seeking feedback from these stakeholders and also consumers and consumer representatives who have participated in a remediation.

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Last updated: 03/12/2020 12:00