Released 2 December. Comments closed 27 February 2012. Draft RG included in CP.

This consultation paper explains the background and scope of ASIC’s review of external dispute resolution (EDR) scheme jurisdiction over complaints when members commence debt recovery legal proceedings.

The purpose of this paper is to seek the views of consumers, consumer representatives, industry, ASIC-approved EDR schemes and other interested stakeholders so that we may assess this EDR scheme jurisdiction and determine whether any refinements to the requirements in Regulatory Guide 139 Approval and oversight of external dispute resolution schemes (RG 139) are necessary.

Download the paper (PDF 281 KB) | Read the advisory | View current RG 139