CP 190 Small business lending complaints - Update to RG 139

Released 19 October 2012. Comments closed 10 December 2012.

This consultation paper seeks comments from industry, consumer representatives, external dispute resolution (EDR) schemes and other interested persons on our proposal to update our guidance in Regulatory Guide 139 Approval and oversight of external dispute resolution schemes (RG 139) on an EDR scheme’s debt recovery legal proceedings jurisdiction for small business lending complaints.

The proposals arose out of our review of EDR jurisdiction over complaints when members commence debt recovery legal proceedings: see Consultation Paper 172 Review of EDR jurisdiction over complaints when members commence debt recovery legal proceedings and Report 308 Response to submissions on CP 172 Review of EDR jurisdiction (debt recovery legal proceedings) (REP 308).

Download the paper (PDF 148 KB) | Read the media release

	Submission from
1	ABA
2	AFC
3	Angas Securities
4	Credit Ombudsman Service Limited
5	Financial Ombudsman Service
6	Law Council of Australia, SME Committee, Business Law Section
7	MFAA
8	NSW Small Business Commissioner
9	Westpac Group