REP 795 Design and distribution obligations: Compliance with the reasonable steps obligation
Released 10 September 2024.
In 2023–24, we reviewed compliance with the reasonable steps obligation by issuers of high-risk investment products, accident and funeral insurance, and medium amount credit contracts. This report summarises our key observations on how issuers are complying with the reasonable steps obligations. We found some progress from our previous review, but also several areas for improvement.