Last updated: 22/02/2024 12:00
These FAQs provide details on the Australian Credit registers including - who can access, what you can do and what you need to know.
If you are registered for online access, you can use the Australian Credit Registers portal if you are a:
You can allow multiple users to access to the portal. For security reasons they will need to register separately and have their application approved by ASIC.
Want to add users? Register for online access
If you hold a credit licence you will need to register for online access to access credit forms through the Australian financial services licensees' portal. On the details page you will need to select "Both financial and credit services documents".
You can:
The forms that you can access and submit will depend on who you are. For example:
Yes. However, access is automatic for people who prepare an application for a credit licence that is approved by ASIC.
Additional users must register for online access
When you log in after your licence has been approved, use your licence number.
Want to add users? Register for online access
When your licence is approved you will be assigned a licence number. Your licence number is on your final certificate. You can also find the number on the Australian Credit Register.
If you have forgotten your password, just click on the 'Forgotten password' link on the left-hand side of the lodgement portal and provide the information required. You will need to be able to answer the security question you set up when you originally registered for access.
If you started your application within a portal you do not need to remember a reference number, the application will be under the 'Forms in progress' list.
If you started the application directly from the ASIC website, you will need to remember your application reference number that was displayed on the screen and the user name and password you entered when you started.
If you cannot remember these details you will need to start a new application.
The licensing analyst assigned to your application will contact you to advise if any required documents are missing and will provide you with instructions to supply the required documents.
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