Complaining about consumer goods and services
If your complaint is about:
- scams involving consumer goods and services
- pyramid marketing schemes not involving a financial product
- consumer goods and credit, non-financial services, residential tenancy
- prices, competition, unfair market practices, product safety, franchises or advertising
- a business that is not a registered company (ie it does not have an ACN), for example, about unpaid debts
please contact the consumer affairs office in your state or territory:
| ACT | Access Canberra www.accesscanberra.act.gov.au Tel: 13 22 81 |
| NSW | NSW Fair Trading www.fairtrading.nsw.gov.au Tel: (02) 9895 0111 or 13 32 20 |
| NT | Office of Consumer Affairs www.consumeraffairs.nt.gov.au Tel: (08) 8999 1999 or 1800 019 319 |
| QLD | Office of Fair Trading www.fairtrading.qld.gov.au Tel: 13 74 68 |
| SA | Consumer and Business Services www.cbs.sa.gov.au Tel: 131 882 |
| TAS | Consumer Affairs and Fair Trading www.consumer.tas.gov.au Tel: 1300 65 44 99 |
| VIC | Consumer Affairs Victoria www.consumer.vic.gov.au Tel: 1300 55 81 81 |
| WA | Department of Commerce - Consumer Protection www.commerce.wa.gov.au/ConsumerProtection Tel: 1300 30 40 54 |
