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Shield Master Fund

ASIC is investigating the management and operation of the Shield Master Fund (Shield), a managed investment scheme. Keystone Asset Management Pty Ltd (KAM) is the responsible entity of the scheme and is now in liquidation.

ASIC understands that investments were made into Shield by around 5,800 investors, who accessed Shield primarily through superannuation platforms, the trustees for which were Macquarie Investment Management Limited (Macquarie) and Equity Trustees Superannuation Limited (Equity Trustees).

ASIC’s investigation to date suggests that many of those investors were called by lead generators and referred to personal financial advice providers who advised them to roll their superannuation assets into a retail choice superannuation fund, and then invest into Shield. Some investors received advice to set up self-managed superannuation funds (SMSFs) to facilitate investments into Shield.

ASIC’s investigation into Shield and its officers and related entities, is part of ASIC’s broader consideration of matters concerning Shield and is ongoing.

ASIC will update this webpage when important steps take place in relation to this matter. We suggest you visit this page regularly for updates. The liquidators also have a webpage about the status of the liquidation at A&M’s website.

Important information for investors

If you have concerns about the financial advice you received or about your superannuation trustee, you may wish to consider lodging a complaint with the Australian Financial Complaints Authority (AFCA). AFCA is the external dispute resolution scheme for financial complaints in Australia and must deal with complaints independently and fairly. AFCA’s service is free for consumers.

AFCA can be contacted by:

  • calling 1800 931 678 for free (9am – 5pm Melbourne time), or
  • lodging a complaint online on AFCA’s website.

AFCA can only deal with complaints where the financial firm is a member of AFCA. Many Australian financial services (AFS) licensees are required to be members of AFCA. You can search for members of AFCA on their website: Financial Firm Search - Customer Self-Service. We have listed the main AFS licensees below with their associated AFCA Member Number:

AFCA also has important information for self-managed superannuation fund (SMSF) trustees on their website: Factsheet – SMSF complaints.

If you have concerns about your superannuation trustee, please find details of the relevant AFCA Member below:

Platform

Super trustee and AFCA Member

Contact details

Macquarie Wrap

Macquarie Investment Management Ltd

AFCA Member No: 10635

complaints@macquarie.com

1800 095 568

NQ Super

Equity Trustees Superannuation Limited

AFCA Member No: 10992

info@nqsuper.com.au

info@nqpension.com.au

1300 986 450

Super Simplifier

Equity Trustees Superannuation Limited

AFCA Member No: 10992

supersimplifier@dash.com.au

1300 726 008

Updates

Relevant media releases

Frequently asked questions