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Webchat issue - 19 December 2019
We are currently experiencing intermittent issues with our web chat service.
Customers may be disconnected when waiting in the queue to chat with a customer service officer.
We are working to fix the issue as a priority and are asking customers to try again later. We apologise for any inconvenience caused.
What information can we provide?
We provide information to assist you in meeting your obligations under the law without considering your personal circumstances.
We do not provide legal advice. In most cases you will need a qualified professional adviser to take your particular circumstances into account to tell your how the law applies to you.