Christmas closedown Our Customer Contact Centre (CCC) will be unavailable from 12:00 PM AEDT Tuesday 24 December 2024, and will re-open at 8:30 AM AEDT Thursday 2 January 2025.
If you have a question or require assistance, check our Top call centre questions or contact us through one of the options below.
Information to persons who are authorised to act on behalf of the entity for which they are calling. If you are not authorised, we can only provide general information and no specific entity information will be disclosed.
Information to assist you in meeting your obligations under the law without considering your personal circumstances.
We cannot provide:
Legal advice. In most cases you will need a qualified professional adviser to take your particular circumstances into account and tell your how the law applies to you.
This online channel will provide you with a reference number for tracking and automatic triaging to the correct contact customer service officer. We aim to respond to your inquiry within 5 business days.
If you submit a query using our form, we will request your personal details for contact purposes. Please refer to our Privacy Policy.
Connect with us through the social media platforms below.
ASIC also uses social media platforms, such as Telegram, to directly engage with people who may be involved in market manipulation activities, with the aim to disrupt those activities.
To complain or provide feedback about Director ID application, visit the ABRS website.
ASIC values your right to complain, and we are committed to treating complaints seriously, dealing with them quickly, and using the information to improve our policies, systems and services.
ASIC manages laws that relate to companies, financial markets, credit and financial services in Australia. ASIC welcomes reports or tip offs that a company or individual has not complied with these laws.
To help you decide whether to lodge a report of misconduct with ASIC or direct you to another agency who can best assist you, see Reporting Misconduct to ASIC.
Report a scam and be alert to other financial services scams
Have you received an email claiming to be from ASIC and are unsure of its authenticity? Be alert to financial services scams.
Visit our Scams page for information on scammers targeting ASIC’s customers and how to notify ASIC.
Do you use assistive technologies and want to report difficulties accessing or viewing information on our websites? Or maybe you have suggestions for accessibility enhancements?
Refer to our Accessibility page for more information.
If you need an interpreter, call the TIS on 131 450 and they will call ASIC for you (1300 300 630). Alternatively, visit the TIS website. They provide interpreting in more than 150 languages.
Note: All documents lodged with ASIC must be in English. See Translation of documents for further information.
National Relay Service (NRS)
If you are deaf, hard of hearing or have a speech/communication difficulty:
