ASIC Consumer Consultative Panel

ASIC’s Consumer Consultative Panel (ACCP), formerly the Consumer Advisory Panel (CAP) was established in November 1998 after ASIC assumed regulatory responsibility for consumer protection in financial services.

The ACCP is one of a number of ASIC consultative panels that support and enhance the work of ASIC.


  • tells us about current and emerging consumer issues they see in the sectors we regulate;
  • provides feedback on proposed regulatory changes; and
  • informs—through an evidence base of practical consumer and investor experience—the development and delivery of ASIC's strategic and operational objectives.

ACCP Chair and Members 2020-2022

The ACCP has an external Chair who is independent of ASIC. The current Chair is Gordon Renouf.

Panel members are appointed by ASIC based on relevant expertise and experience. Current Panel members include:

  • Fiona Balzer, Australian Shareholders Association (ASA),
  • Robert Brown, ADF Financial Services Consumer Council (ADF FSCC),
  • Professor Gail Pearson, Consumers’ Federation of Australia (CFA),
  • Cat Newton, Consumer Action Law Centre, (CALC),
  • Patrick Veyret, Choice,
  • Pauline Smith, Financial Counselling Australia (FCA),
  • Karen Cox, Financial Rights Legal Centre (FRLC),
  • Bettina Cooper, Mobstrong Debt Help, Financial Rights Legal Centre (FRLC),
  • Jillian Williams, Indigenous Consumers Assistance Network (ICAN)
  • Dana Beiglari, Legal Aid NSW (LAN),
  • Findley Hipkins, Legal Aid NSW (LAN),
  • Xavier O’Halloran, Super Consumers Australia (SCA)

The panel meets at least 3 times a year including a joint meeting with the ACCC’s equivalent consumer panel, the Consumer Consultative Committee.

Read more about the work of ASIC Panels in ASIC’s Annual Reports.

Last updated: 09/05/2023 09:40