Super news and reports
ASIC issues letters to trustees to guide and assist the industry to meet the regulatory requirements relevant to the superannuation industry.
10 November 2023 – HESTA trustee pays infringement notices for misleading marketing
ASIC has taken action against H.E.S.T. Australia Limited (HESTA), the trustee of HESTA superannuation fund, for alleged false or misleading statements made in their marketing material.
6 November 2023 – ASIC takes civil penalty action against Telstra Super
ASIC has commenced civil penalty proceedings in the Federal Court alleging Telstra Super failed to comply with internal dispute resolution requirements.
ASIC proposes to extend the exemption from the consistency obligations in ASIC Class Order [CO 14/541] for two years.
8 September 2023 – ASIC sues AustralianSuper over multiple superannuation accounts
ASIC has commenced civil penalty proceedings against the trustee of Australia’s largest superannuation fund, AustralianSuper, alleging failures to address multiple member accounts.
11 August 2023 – ASIC commences greenwashing case against Active Super
ASIC has commenced civil penalty proceedings in the Federal Court against LGSS Pty Limited (Active Super).
A thematic review of how trustees are supporting their members under the Retirement Income Covenant found trustees need to make more progress to enhance retirement outcomes. The review was conducted jointly by ASIC and APRA.
ASIC is warning trustees to effectively consolidate duplicate member accounts after a recent review identified poor practices resulting in consumer harm.
ASIC is calling on trustees to ensure they are meeting their legal obligations when dealing with incoming money from consumers.
ASIC has made interim stop orders on one superannuation product and three managed funds promoted by Spaceship Capital Limited due to deficiencies in their target market determinations.
Released 18 July 2023. This information report sets out the findings of a recent thematic review of the implementation of the Retirement Income Covenant by a sample of RSE licensees. The review was undertaken jointly by ASIC and APRA.
Released 22 March 2023. This report examines progress by trustees to improve their arrangements for life insurance in superannuation. These improvements respond to issues identified in ASIC’s public communications on life insurance in superannuation since 2019 and recent regulatory reforms.
Released 9 December 2022. This report summarises the findings from an evaluation conducted for ASIC by Susan Bell Research of 274 responses to general superannuation complaints issued by 10 trustees. It highlights the elements identified in the research as undermining the effectiveness of written responses to complaints and includes seven recommendations for how these responses can be improved.
Released 9 December 2022. This report provides insights for compliance by superannuation trustees with enforceable obligations and guidance in Regulatory Guide 271 Internal dispute resolution (RG 271). In particular, it outlines areas for improvement identified through ASIC’s review of the timeliness and content of responses to complaints, systemic issue identification and management, and trustee processes.
Released 5 July 2022. This report highlights the key issues that arose out of the submissions received on Consultation Paper 351 Superannuation forecasts: Update to relief and guidance (CP 351) and details our responses to those issues.
Released 24 June 2022. This report gives an update on ASIC’s work on superannuation trustee communications relating to the annual performance test introduced in 2021 as part of the Your Future, Your Super reforms. It sets out our findings and our expectations of trustees for future communications about performance.
ASIC recently released its Corporate Plan for 2023–27, with a focus on FY 2023–24. Jane Eccleston - Senior Executive Leader, Superannuation and Life Insurance, details the regulator’s priorities in superannuation for the year ahead.
Ahead of the Indigenous Superannuation Summit in June, ASIC’s Superannuation Senior Executive Leader, Jane Eccleston reflects on ASIC’s Indigenous Financial Services Framework and the steps trustees should take to better meet their First Nations members’ needs.
Following a recent review of how trustees are engaging with employers as a channel for distributing super products, Superannuation Senior Executive Leader, Jane Eccleston reflects on whether trustees are meeting new requirements.
With the right focus, trustees can leverage member complaints to make positive changes to their products and services and improve members' trust and confidence in their fund. ASIC’s Superannuation Senior Executive Leader, Jane Eccleston, reflects on areas trustees can work on to enhance their focus on members, following a recent review by ASIC.
January 2023 – ASIC is watching superannuation funds' advertising
Superannuation trustees need to take positive steps to ensure their fund advertising is not misleading or deceptive as they strive to attract and retain members. Superannuation Senior Executive Leader, Jane Eccleston, draws out some relevant lessons for trustees from ASIC’s ongoing monitoring of industry practices.
November 2022 – ASIC’s focus in superannuation 2022-23
As the superannuation industry contends with ongoing change driven by factors such as law reform and economic, technological and climate risks, ASIC reminds trustees to be responsible, accountable and transparent in implementing regulatory obligations. Jane Eccleston, Senior Executive Leader, Superannuation, identifies ASIC’s main priorities for FY 2022-23.