Super news and reports

Letters to trustees

14 December 2021 – ASIC and APRA release notes on Superannuation CEO Roundtable

ASIC and APRA have released the public notes on the second Superannuation CEO Roundtable held on Wednesday 1 December 2021.

The Roundtable was hosted by ASIC Commissioner Danielle Press and APRA Member Margaret Cole. It was attended by the CEOs of 11 superannuation trustees, representing all sectors of the industry.

Read the notes

13 October 2021 - ASIC calls on Australian CEOs to review whistleblower policies

ASIC has written to CEOs of public companies, large proprietary companies and trustees of RSEs urging them to review their whistleblower policies to ensure they comply with the law.

Read the media release

Read the letter (PDF 925 KB)

30 June 2021 - ASIC and APRA letter to trustees on oversight of advice fee deductions from member accounts

ASIC and APRA have issued a joint letter outlining the regulators’ expectations of superannuation trustees in their oversight of financial advice fees charged to members’ accounts. The letter provides additional guidance informed by surveillances of trustees’ oversight frameworks and practices, cases identified during the Financial Services Royal Commission, and new obligations introduced by the Financial Sector Reform (Hayne Royal Commission Response No. 2) Act 2021, which commences on 1 July 2021.

Read the letter (PDF 217 KB)

29 June 2021 – ASIC and APRA release notes on inaugural Superannuation CEO Roundtable

The Australian Securities and Investments Commission (ASIC) and the Australian Prudential Regulation Authority (APRA) have released the public notes on the inaugural Superannuation CEO Roundtable held on Friday 30 April 2021.

The Roundtable was hosted by ASIC Commissioner Danielle Press and APRA Deputy Chair Helen Rowell. It was attended by the CEOs of 11 superannuation trustees, representing all sectors of the industry.

Read the notes

28 April 2021 – Internal dispute resolution (IDR) in superannuation: Transition from RG 165 to RG 271 from 5 October 2021

ASIC Commissioner Danielle Press wrote to all superannuation trustee CEOs recently, highlighting the importance of CEO level engagement with the obligations set out in Regulatory Guide 271Internal Dispute Resolution (RG 271). These obligations commence 5 October 2021. ASIC is also seeking information from the superannuation industry to understand progress of their preparations for RG 271.

Read the letter (PDF 90 KB)

20 January 2021 – ASIC letter to superannuation trustees authorised to provide a superannuation trustee service

ASIC has issued a letter to superannuation trustees who from 1 January 2021, are authorised provide a superannuation trustee service by their Australian financial services licence. Only superannuation trustees who are existing Australian financial services licensees authorised to deal in superannuation and who are also RSE licensees regulated by APRA are taken by law to be authorised for the new financial service.

ASIC’s letter provides further information about the licensing regime changes that are relevant to them.

Read the letter (PDF 121 KB)

15 December 2020  APRA and ASIC letter in relation to the Member Outcomes obligations and Product design and distribution obligations

APRA and ASIC have issued a joint letter to RSE licensees in relation to the Member Outcomes (MO) obligations and the Product design and distribution obligations (DDOs), to assist RSE licensees to better understand the way in which the MO obligations and the DDOs interact.

Read the letter

1 April 2020 – ASIC and APRA letter to superannuation trustees on impact of COVID-19

The unusual and challenging circumstances associated with COVID-19 require trustees to make new business arrangements, amend priorities and adjust their short-term investment strategies.

ASIC and APRA have written to all registrable RSE licensees reminding trustees of their obligations during this time.

14 February 2020 – ASIC and APRA welcome law reform on superannuation regulatory roles

ASIC and APRA have jointly welcomed the proposed legislative reforms increasing the role of ASIC in superannuation. The regulators have issued a joint letter to superannuation trustees explaining how regulatory oversight will operate (assuming the reforms become law) and how ASIC and APRA will work together to more effectively promote better outcomes for members.

Download the letter (PDF 134 KB)

13 December 2019 – Superannuation industry urged to focus on improving insurance outcomes for members

ASIC has released Report 646 on the superannuation industry’s progress in improving consumer outcomes in relation to life insurance provided through superannuation.

ASIC Commissioner Danielle Press has encouraged the industry to read the report and make meaningful improvements in relation to their insurance offering for the benefit of consumers.

29 October 2019 – Member communications in relation to Treasury Laws Amendment (Putting Members’ Interests First) Act 2019 and Treasury Laws Amendment (Protecting Your Superannuation Package) Act 2019

ASIC has issued a letter to superannuation industry associations to highlight expectations relating to member communications associated with the Treasury Laws Amendment (Putting Members’ Interests First) Act 2019 and further member communications associated with the Treasury Laws Amendment (Protecting Your Superannuation Package) Act 2019.

4 October 2019 – Insurance in Superannuation Voluntary Code of Practice

ASIC has issued a letter to superannuation industry associations, outlining our observations and concerns about the implementation of the Insurance in Super Voluntary Code of Practice.

10 April 2019 – ASIC and APRA letter to trustees on oversight of advice fee deductions from member accounts

ASIC and APRA have written to all registerable superannuation entity licensees to reinforce the importance of ensuring fees charged to members are in line with the members’ best interests.

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Media releases

10 December 2021 – Super trustees offering default income protection insurance urged to check on member outcomes

A 2021 ASIC review has again highlighted that trustees need to examine outcomes for their members and proactively consider whether they are delivering value for money through their insurance in superannuation offering.

18 November 2021 - ASIC consults on updates to relief for superannuation calculators and retirement estimates

ASIC has released Consultation Paper 351 Superannuation forecasts: Update to relief and guidance (CP 351) to seek stakeholder feedback on proposed updates to relief and guidance for superannuation forecasting tools.

27 October 2021 –  Surveillance of investment switching by super fund executives identifies concerns with trustees’ conflicts arrangements

An ASIC surveillance about personal investment switching by directors and senior executives of superannuation trustees has identified concerns with trustees’ management of conflicts of interest.

15 October 2021 - ASIC releases updated information about the distribution of superannuation products

ASIC has released updated information for employers and trustees about changes affecting the distribution of superannuation products as a result of recent law reforms.

2 September 2021  Check on superannuation trustee preparedness for new IDR requirements finds more work required

A recent ASIC survey of registrable superannuation entities (trustees) about their preparedness for the new enforceable internal dispute resolution (IDR) obligations has identified some important areas requiring further work.

6 August 2021 – ASIC reviews the first round of super fund annual members’ meetings

ASIC has released findings about superannuation funds’ annual members’ meetings. The findings are based on a surveillance of the inaugural meetings held by trustees for a selection of superannuation funds between October 2020 to March 2021.

19 July 2021 – ASIC publishes Internal Dispute Resolution data dictionary and glossary ahead of pilot

ASIC has released internal dispute resolution (IDR) reporting documents, which will be tested in a pilot involving financial firms from across relevant industry subsectors in late 2021.

18 June 2021 – ASIC extends licensing relief to all trustees of registrable superannuation entities for consistent treatment under the law

ASIC has extended existing licensing relief for public offer trustees to include all registrable superannuation entities to ensure that non-public offer trustees are regulated consistently with public offer trustees under the Corporations Act 2001.

25 March 2021 – ASIC releases advice fee consent and lack of independence disclosure legislative instruments

ASIC has made three legislative instruments that deal with advice fee consents and independence disclosure following Royal Assent of the Financial Sector Reform (Hayne Royal Commission Response No.2) Act 2021 earlier this month.

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Reports

REP 675 Default insurance in superannuation: Member value for money

Released 14 December 2020. This report shares insights from ASIC’s work on metrics for measuring the value for money that members receive from default insurance offered through superannuation. Superannuation trustees should reflect on our findings to improve how they measure member outcomes. This report forms part of ASIC’s broader work on insurance in superannuation.

REP 673 Consumer engagement in insurance in super

Released 20 November 2020. The report prepared by Susan Bell Research presents findings from research exploring the experiences of superannuation fund members, who were not using a financial adviser, and directly contacted their fund to make enquiries about or make changes to their insurance arrangements.

REP 665 Response to submissions on CP 311 Internal dispute resolution: Update to RG 165

Released 30 July 2020. This report highlights the key issues that arose out of the submissions received on Consultation Paper 311 Internal dispute resolution: Update to RG 165 (CP 311) and details our responses to those issues.

REP 655 Review of member communications: Protecting Your Superannuation Package (PYSP) reform

Released 12 February 2020. This report details our review of trustee communications to superannuation fund members in relation to the Treasury Laws Amendment (Protecting Your Superannuation Package) Act 2019 (PYSP Act). It outlines our expectations about trustees’ future communications to members and contributes to ASIC’s ongoing body of work in relation to insurance in superannuation.

REP 646 Insurance in superannuation 2019–20: Industry implementation of the Voluntary Code of Practice

Released 13 December 2019. This report provides background to our work in insurance in superannuation. It also examines industry progress on the implementation of the Insurance in Superannuation Voluntary Code of Practice.

REP 639 Financial advice by superannuation funds

Released 3 December 2019. This report examines the ways in which superannuation funds help members obtain financial advice and the quality of personal advice obtained through the funds.

REP 633 Holes in the safety net: A review of TPD insurance claims

Released 17 October 2019. This report summarises the findings and recommendations from ASIC’s thematic review of total and permanent disability (TPD) insurance in Australia.

REP 632 Disclosure: Why it shouldn’t be the default

Released 14 October 2019. This report focuses on the real-world context in which disclosure operates.

REP 591 Insurance in superannuation

Released 7 September 2018. This report sets out the findings from recent ASIC work on issues relevant to the consumer experience of insurance provided through superannuation.

REP 576 Member experiences with self-managed superannuation funds

Released 28 June 2018. This report gives a comprehensive overview of research commissioned by ASIC into the experiences Australians have when setting up and running self-managed superannuation funds (SMSFs).

More reports on superannuation

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Articles

November 2021 - ASIC’s focus in superannuation 2021-22

While acknowledging the high volume of change in superannuation, ASIC, as conduct regulator for superannuation, continues to expect trustees to approach their regulatory obligations with responsibility, accountability, and transparency. Looking ahead to 2021-22, Jane Eccleston, Senior Executive Leader, Superannuation, identifies ASIC’s main priorities.

October 2021 - Enforceable IDR requirements

The new enforceable internal dispute resolution (IDR) requirements in ASIC’s RG 271 commenced on 5 October. Here’s what trustees must do to comply.

June 2021 – Product distribution: get ready for change

Distribution rules for superannuation products are changing. Industry needs to be prepared for these reforms and should pay particular attention to the design and distribution obligations, which commence this October. ASIC’s Superannuation Senior Executive Leader, Jane Eccleston, answers some common questions about how the design and distribution obligations affect superannuation in ASFA’s Superfunds magazine.

March 2021 – ASIC’s expectations about new internal dispute resolution requirements for superannuation trustees

The Australian Securities and Investments Commission (ASIC) Regulatory Guide 271: Internal dispute resolution (RG 271) was released in July 2020 and contains updated standards and requirements that will drive financial services firms to ensure they handle consumer complaints in a fair and timely manner. RG 271 supersedes Regulatory Guide 165 Licensing: Internal and external dispute resolution, and is intended to raise internal dispute resolution (IDR) standards in the industry by encouraging firms to address systemic issues that may exist across their business.

12 March 2021 – Insurance in super: Turning data into outcomes

Recent changes to superannuation laws have created many immediate pressures and opportunities for trustees. One opportunity trustees have now is to think holistically about their systems and processes: can they be improved to deliver better outcomes for members and avoid poor outcomes that may only become apparent years down the track? Jane Eccleston, ASIC’s Superannuation Senior Executive Leader, discusses some of ASIC’s recent work on insurance in superannuation and how trustees can use data to improve the insurance they provide to members.

4 February 2021 – Reforms of the core regulatory framework for superannuation

Government reforms that expand ASIC’s role in superannuation commenced on 1 January 2021. The reforms enable ASIC to play a more effective role in regulating conduct in the superannuation industry to promote better consumer outcomes and market integrity. Jane Eccleston, ASIC’s Superannuation Senior Executive Leader, explains what the reforms mean for trustees, ASIC’s approach to the changes, and how ASIC and APRA will continue to work together as co-regulators of superannuation.

 

More articles on superannuation

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What's new

ASIC consults on updates to relief for superannuation calculators and retirement estimates

Updated 22 December 2021

ASIC has released Consultation Paper 351 Superannuation forecasts: Update to relief and guidance (CP 351) on 18 November 2021 to seek stakeholder feedback on proposed updates to relief and guidance for superannuation forecasting tools.

ASIC has also released slides presented at a stakeholder briefing on 14 December 2021 hosted by Superannuation Senior Executive Leader, Jane Eccleston.

Read the media release

Read the stakeholder briefing slides

ASIC and APRA release notes on second Superannuation CEO Roundtable

14 December 2021

ASIC and APRA have released public notes on the second Superannuation CEO Roundtable held on Wednesday 1 December 2021.

The Roundtable was hosted by ASIC Commissioner Danielle Press and APRA Member Margaret Cole. It was attended by the CEOs of 11 superannuation trustees, representing all sectors of the industry.

Read the notes

Super trustees offering default income protection insurance urged to check on member outcomes

10 December 2021

A 2021 ASIC review has again highlighted that trustees need to examine outcomes for their members and proactively consider whether they are delivering value for money through their insurance in superannuation offering.

Read the media release

ASIC’s focus in superannuation 2021–22 

23 November 2021

While acknowledging the high volume of change in superannuation, ASIC, as conduct regulator for superannuation, continues to expect trustees to approach their regulatory obligations with responsibility, accountability, and transparency. Looking ahead to 2021-22, Jane Eccleston, Senior Executive Leader, Superannuation, identifies ASIC’s main priorities.

Read the article

Surveillance of investment switching by super fund executives identifies concerns with trustees’ conflicts arrangements

27 October 2021

An ASIC surveillance about personal investment switching by directors and senior executives of superannuation trustees has identified concerns with trustees’ management of conflicts of interest.

Read the media release

ASIC releases updated information about the distribution of superannuation products

15 October 2021

ASIC has released updated information for employers and trustees about changes affecting the distribution of superannuation products as a result of recent law reforms.

Read the media release

Enforceable IDR requirements

15 October 2021

The new enforceable internal dispute resolution (IDR) requirements in ASIC’s RG 271 commenced on 5 October. Here’s what trustees must do to comply. 

Read the article

Last updated: 20/01/2022 02:55