CP 350 Consumer remediation: Further consultation

Released 17 November 2021. Comments close 11 February 2022.

This consultation paper is about our updated draft guidance on consumer remediation conducted by:

  • Australian financial services (AFS) licensees;
  • Australian credit licensees (credit licensees); and
  • retirement savings account (RSA) providers.

We are seeking feedback from these stakeholders, and also consumers and consumer representatives who have participated in a remediation.

This further consultation follows Consultation Paper 335 Consumer remediation: Update to RG 256


Last updated: 17/11/2021 10:25